Privacy Policy — 99xbd

1. Introduction and Acknowledgment

This privacy policy explains how 99xbd collects, processes, stores, and protects your personal information. By using 99xbd, you agree to the terms of information use described in this privacy policy. We take your privacy seriously and are committed to ensuring the highest standards of data protection. This policy has been created in compliance with GDPR (General Data Protection Regulation), CCPA, and other international data protection laws.

As an online gaming platform, 99xbd must collect certain personal information to provide our services and meet legal obligations. We collect only the necessary information and use it solely for legitimate purposes. We use industry-leading encryption and security technology to keep your information safe. We regularly audit and update our security systems.

1.1 Applicability of This Policy

This privacy policy applies to the 99xbd website, mobile applications, and all related services. This policy is effective when you create an account on our platform, play games, conduct transactions, or contact customer support. Third-party websites or services linked from 99xbd may have their own privacy policies and we are not responsible for their practices.

2. What Information We Collect

99xbd collects various types of information so we can provide you with the best gaming experience and fulfill our legal obligations. The information collected is divided into three main categories — Personal Identification Information, Transaction and Financial Information, and Technical and Usage Information. Each type of information is collected for specific purposes and stored only for as long as necessary.

2.1 Personal Identification Information

When you register on 99xbd, we collect your Full Name, Date of Birth, Email Address, Phone Number, and Home Address This information is required to verify your identity, confirm your age, and communicate with you. We may also request a National ID Card, Passport or Driving License scanned copy for KYC (Know Your Customer) verification.

We store these documents in encrypted format and only authorized personnel can access them. Your photograph or selfie may be required for verification to ensure that the person in the document is you. We never store your password — it is kept in encrypted hash format. If your personal information changes, update it immediately from your account settings.

2.2 Transaction and Financial Information

When you deposit or withdraw, we collect information related to your payment method — such as Bank Account Number, Mobile Banking Number, E-wallet ID, or Crypto Wallet Address. We do not store full card numbers — we only record the last four digits and expiration date. All payment information is protected according to PCI DSS (Payment Card Industry Data Security Standard) standards.

We keep all your transaction history — deposits, withdrawals, bets, wins, and losses. This information is necessary to manage your account balance, resolve disputes, and fulfill legal obligations. We monitor transactions to prevent money laundering and detect suspicious activity. Financial records are typically retained for up to 7 years, as per legal requirements.

2.3 Technical and Usage Information

When you use 99xbd, we automatically collect certain technical information such as IP Address, Device Type, Operating System, Browser Type, Language Settings, and Screen Resolution. This data helps us optimize the platform and resolve technical issues. We use cookies and similar technologies to track your session and remember your preferences.

We record your game playing history, favorite games, betting patterns, and time spent on the platform. Using this data, we provide personalized recommendations and improve our services. We may track your location (IP-based geolocation) to ensure that our services are legal in the country where you are located. We never access other apps or files on your device.

3. How We Use Your Information

99xbd uses your information only for legitimate and transparent purposes. Our primary goal is to provide you with a safe, smooth, and enjoyable gaming experience. We use your information for account management, transaction processing, customer support, security and fraud prevention, marketing communications, and fulfilling legal obligations. We will never use your information for any other purpose without your consent.

3.1 Account Management and Service Delivery

Using your personal information, we create and maintain your account. We verify your identity and ensure that you are eligible to use our services. Using your profile information, we offer personalized game recommendations and promotions. We use your information to manage your account balance, transaction history, and bonus status.

3.2 Security and Fraud Prevention

We use your information to detect and prevent unauthorized access, fraudulent activity, money laundering, and other illegal activities. We monitor suspicious transactions and unusual betting patterns. To ensure your security, we use IP address tracking, device fingerprinting, and behavioral analysis. We conduct regular security audits and update our systems.

3.3 Communication and Marketing

We use your email and phone number to send important account updates, transaction confirmations, and customer support messages. Subject to your consent, we may send information about promotional offers, new game launches, and special events. You can unsubscribe from marketing communications at any time from your account settings. Transactional and security-related messages cannot be unsubscribed as they are essential to providing the service.

4. Information Sharing and Disclosure

99xbd does not sell or rent your personal information to third parties. However, to provide our services and meet legal obligations, we share certain information with trusted partners. In all such cases, we ensure that third parties comply with strict privacy and security standards. Information sharing is always done on a need-to-know basis and under contractual obligations.

4.1 Service Providers and Partners

We work with third-party service providers such as payment processors, game providers These partners receive only the information necessary to provide their services and cannot use that information for any other purpose. All third-party service providers are required to comply with GDPR and other data protection laws.

4.2 Legal Obligations and Authorities

We may disclose your information to law enforcement agencies, regulatory authorities, or by court order when legally required. This may be in the case of money laundering investigations, national security matters, or legal proceedings. We verify all legal requests and provide only the necessary information. If possible, we will notify you before disclosing information (unless prohibited by law).

5. Data Security and Storage

99xbd implements industry-leading security measures to protect your personal information. We use 256-bit SSL/TLS encryption for all data transmissions. Our databases are encrypted and stored on secure servers that are monitored 24/7. We conduct regular security audits and vulnerability testing. Only authorized personnel and systems can access your personal information.

5.1 Data Retention Period

We retain your personal information only for as long as necessary — to provide services, fulfill legal obligations, or resolve disputes. Typically, we keep data for the duration your account is active and for 7 more years after closure (for financial transaction records). If you request deletion of your data, we will permanently delete all information beyond legal requirements.

6. Your Rights and Controls

Under GDPR and other data protection laws, you have certain controls and rights over your own personal information. You can request to access, correct, delete, or transfer your data at any time. You can opt out of marketing communications and change your privacy settings. Contact our customer support team to exercise your rights and we will respond within 30 days.

6.1 Right to Access, Correction, and Deletion

You have the right to know what information we hold about you. You can request a copy of your complete data. If there are any errors in your information, you can request corrections. You can request deletion of your personal data ("right to be forgotten"), unless we are required to keep it for legal reasons. You also have the right to restrict or object to the processing of your data.

7. Cookies and Tracking Technology

99xbd uses cookies, pixel tags, and similar technologies to enhance your browsing experience and analyze platform performance. Cookies are small text files stored on your device that help us remember your preferences. We use essential cookies (which are necessary for the platform to function), performance cookies, and marketing cookies. You can control or block cookies from your browser settings.

8. Child Protection

99xbd does not provide services to anyone under 18 years of age. We do not knowingly collect personal information from children. If we learn that a minor has created an account, we will immediately close that account and delete the associated data. Parents and guardians should monitor their children's online activities and ensure they are not using age-inappropriate websites.

9. International Data Transfer

99xbd is an international platform and your information may be processed and stored on servers located in different countries. We ensure that wherever your data is transferred, adequate security measures are in place. We use standard contractual clauses and other legal mechanisms for international data transfers. Your information always complies with GDPR and other applicable data protection laws.

10. Privacy Policy Changes

99xbd may update this privacy policy from time to time to reflect legal, regulatory, or operational changes. We will notify you via email or platform notification before making any significant changes. Changes will take effect as soon as they are published on this page. We recommend that you review this policy regularly to stay informed about updates. This policy was last updated: January 2026.